Many of us acquired out of your passengers which were expecting our aircraft to reach for their return to Miami that as we camped in Miami, they were returned to resort rooms and provided with meal and breakfast at no price! We expect compensation equal in worth for housing and foods to that you offered towards the travellers that had to remain in Roatan as a result of mechanical issues with our flight.
I was psyched to get to the 3 million mile stage on American Airways also to be awarded a Technique Extensive up grade. Despite the fact that my partner and I have a family vacation excursion booked on American to Frankfort, Germany in April, I made a decision I would want to use our Enhance and possess another vacation vacation to London. This wasn't prepared, but due to the enhance we made a decision to have an extra vacation.
I have flown your airline 2 occasions in the last 12 months and experienced a single man that actually works for me to fly past week on a non stop flight you fellas can’t even get a non cease flight punctually.
No agent in sight. Flight 1583 delayed delayed and delayed without details or updates provided by gate agent. what a nightmare
However as a consequence of weather conditions I used to be not able to get out from the tri cities in time this earlier 7 days. On the other hand I'm very frustrated with American Airways purchaser service.
To I don’t know how Lots of individuals endeavoring to get this fixed. I used to be so discouraged and about to give up
I'm so impressed by Tracy Miller while in the reservations Division. I unintentionally booked a flight to the wrong location and was freaking out, and she or he worked with me to not merely get me to the proper spot but will also located exactly the same price tag.
I received a lodge with the night time, but I have to take a look at at twelve noon, and my flight does not depart till11:30pm. Now I've 12 hrs in which I am stuck in LA with no rationale to generally be in this article.
Not sure if this tends to do the job …. I tried to talk to someone about some issues and having reimbursed for Motels stay in Dallas due to missed flight into Cell Alabama. Also the gate agents in Dallas were being no help in the slightest degree with trying to get resort room or anything else. This would not be a huge deal if was for myself a grown guy in my late fifty’s . But this was my 24 year previous daughter traveling with two young little ones ( two one/2 yr and 3month previous ) traveling back again to see her loved ones because her Spouse is within the Air Force stationed overseas.
I'd a horrible encounter utilizing American Airlines! My gate was changed six instances and they had me functioning from gate to gate to skip my flight! Then was placed on another flight who’s gate was adjusted four instances after that! The persons at gate were being unpleasant and didn’t treatment! My flight was delayed as a consequence of routine maintenance issues then I last but not least get on airplane and sit in my seat and my arm was scratched by an staff pushing the consume cart!
My concern is that AA prolonged responded to my problems and lies about motives the I had been bumped of flight.
This is certainly my 1st expertise with American Airways and it has been the worst! My ally and I took a getaway to St. Maarten and There's been nothing but trouble Because the return flight. 1st, they couldn’t come across her reservation and tried to rates her $one,a hundred for a flight she previously compensated for. Then, I had been forced to buy a 2nd checked bag, Even though I have Normally been capable to check the bag. Soon after, my flight (2119) was delayed for more than an hour or so. NOW I am on my connecting flight from MIA to ATL and THIS flight is delayed around an hour or so. Does America Airlines know We've got lives…family my link and friends selecting us up from your airport?
Flt 1999 from FLL on11-22-fifteen was a mess. Was delayed for the reason that all baggage wasn't loaded due to rain,then the baggage was loaded improperly, we taxied back again on the terminal, mounted the luggage and after that we needed gasoline considering that we ended up delayed. We waited for someone to return to unlock the gas tank(that treatment) for at least forty mins.
I traveled extremely recently on a person of one's planes, I have constantly been pleased nonetheless, this encounter left me With all the concern, “Why really should I use this airline?â€. I remaining L.A. to fly to Phoenix I had been returning dwelling after caring for my sister and required to get dwelling immediately due to the fact my husband was injured in your own home. Prior to the aircraft still left there were Personal computer issues and after we landed the ramp wouldn’t open up we had to be “towed †to a different gate. “We didn't disembark through the plane right until the final demand my up coming flight. I realize that there are complications that come about nevertheless the service was Lower than expectations. At no time did any person say we have been sorry, apart from the pilot stated, “Effectively I don’t know very well what to state things happen, I suppose sorry would be fantastic.